Topics covered in-depth in this class include:

    * Configuration Project
    * Architecture
    * Troubleshooting Questions
    * System Tools
    * OSI Layer Troubleshooting Methodology
    * Troubleshooting Tools
    * Troubleshooting Labs
    * Support Cases
    * Firewall Sandwiches

By the end of this course, the student will be able to troubleshoot the BIG-IP LTM system using:

    * Configuration Project
    * Architecture
    * In addition, the student will be able to create and submit a support case.

Audience

This course is intended for system and network administrators responsible for troubleshooting and supporting BIG-IP LTM systems.
Prerequisites

    * Successful completion of BIG-IP LTM Essentials
    * or passing Pro-metric exam F50-511

Students should understand:

    * Common network terminology
    * TCP/IP addressing and routing
    * Internetworking concepts
    * Common elements of WAN and LAN environments

In addition, students should be proficient in:

    * Basic PC operation and application skills, including operating a CD drive, keyboard, mouse and Windows OS,
    * Basic Web browser operation (Internet Explorer is used in this class).