Network Security and High Application Availability

Milestone uses all our resources - top engineering talent, best-of-breed hardware, a decade of network enhancement experience - to provide complete solutions for you.  We deliver high availability and network security from both internal and external threats for your mission-critical applications.

If you find that applications running across large or complex networks aren't performing as fast or efficiently as you wish, call Milestone. We offer a full array of network enhancement solutions in the areas of application delivery, network security, load-balancing, bandwidth maximization and management, intrusion prevention, VoIP, firewalling, SSL VPN.....and much more! 

Overview of Milestone Systems, Inc.

Network Security
With increasing security compliance regulations, you need to respond quickly to safeguard data assets -- through Firewalls, SSL/VPN, intelligent load balancing, Web and email appliances -- without impact to application security and data integrity.

Reliable Application Delivery
Do your network users complain about application reliability? Rely on Milestone Systems to provide the proper methodology and tools to measure and deploy high availability and acceleration across your enterprise.

Visibility: Milestone has provided deep visibility into hundreds of networks for analysis of hardware and software component interrelationships. Such analysis can help you determine where and why failure is high, so you can proactively apply actions to reduce failures.

Training: Our comprehensive technical instruction the operation of F5, Cisco-IronPort, Juniper, and Blue Coat devices can be accomplished at our facilities or yours. Contact training@milestonesystems.com

Specialists: Milestone offers specifically-experienced engineers and project managers for your special network project. Call 952-767-5103 to discuss in detail.

Technical Support
Find Level 1/2/3 support 24x7 for your F5 network system on the phone from the Milestone Systems Support Center.

In addition to our engineering experienced expertise, you'll get an entire company that 'owns' and responds vigorously to any customer needs. From the very simple to the most complex problems and solutions, Milestone takes a whole-company approach to delivering solutions to urgent problems.

The Milestone Systems Support Center currently serves hundreds of F5 users with a variety of support options, some of which are:  

• Basic installation
• Basic configuration
• RMA identification & replacement
• F5 password questions
• General usage questions 
• Advanced configuration
• Advanced fault finding
• Complex RMA identification & replacement
• Issue replication in our Milestone lab
• F5 Solution Database  
• Unseen/undocumented issue resolution
• Compatibility issue resolution
• Hot-fix/.ptf issue resolution
• Development Escalation to F5's Engineering Dept
• Licensing generation issue resolution

First Call for Help

• Manage F5 Level 1 & Level 2 support requests and issues
• Escalate severity issues
• Escalate development issues
• Detailed issues tracking and documentation in Help Spot
• Provide regular status updates through resolution

Tech-on-Tap

• Pool creation
• Virtual server creation
• Virtual server and pool tune-ups
• Remote patch and hot-fix deployment
• Best practices version recommendation
• Migration assistance
• Environmental integrity check

You are invited to call us today to discuss your F5 network support needs.